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Find out more here. There are a of other ways to contact someone in prison if you are unable to visit them. You will not be able to book a visit using this. Contact Durham if you have any questions about visiting. If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visitincluding:.
Durham is running a limited visits schedule. Visits are also happening differently than normal, observing strict guidelines, which must be followed. Visits are booked by prisoner-led application. You will then be contacted your visit directly by the prison. You can also register to use the secure video calls service.
There is no telephone or online booking service available. : legalvisits. If you need to bring equipment with you, such as a laptop, you must tell booking line staff when you book. Equipment brought in will be sanitised using provided wipes.
Upon booking you will receive an automatic explaining the restrictions during your visit. Ask booking line staff for more information. Find Durham on a map. There is no car parking available at the prison. You can use public car parks near the prison. There are 2 disabled car-parking spaces available at the visitors centre for Blue Badge holders. You must complete a parking form at reception and display your Blue Badge. All visitors, aged 16 or older must prove their identity before entering the prison. Read the list of acceptable forms of ID when visiting a prison.
All visitors will need to be given a pat-down search, including children. You may also be sniffed by security dogs. Visitors over the age of 10 will have their photo taken. Durham has a strict dress code policy, which means visitors should wear smart clothes no vests, no low-cut or revealing tops, no short shorts, no short dresses, no see-through clothing, no football shirts, no offensive slogans and no headwear, other than that worn for religious reasons.
Visitors are also not allowed to wear smart watches, sunglasses, steel toe cap footwear or metal hair accessories. There are strict controls on what you can take into Durham. This includes pushchairs and car seats. You will be told the rules by an officer at the start of your visit. If you break the rules, your visit could be cancelled and you could be banned from visiting again. There is a visitors and family support centre run by Nepacs. Staff and volunteers in the visitors centre can provide you with information and support. Secure video calling is available at this prison.
about how it works. Prisoners have phones in their rooms but they will always have to call you. They have to buy phone credits to do this. They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call.
You can also exchange voics using the Prison Voic service. You can send s to someone in Durham using the a Prisoner service. You might also be able to attach photos and receive replies from the prisoner, depending on the rules at Durham.
If you do not know their prisonercontact Durham.
You can use the free and fast online service to send money to someone in prison. If you cannot use the online service, you may be able to apply for an exemption - for example if you:. People in Durham are given a list of approved items that can be sent to them as gifts. Friends and families of prisoners are permitted to send books directly to their loved ones, or can order books from approved retailers, which can source and send the books on to prisoners.
Durham is committed to providing a safe and educational environment where men can learn new skills to help them on release. Every person at Durham has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times. When a prisoner first arrives at Durham, they will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.
Each person who arrives at Durham gets an induction that lasts about a week. They will meet professionals who will help them with:. Prisoners in Durham Prison have the opportunity to take part in education, vocational training and employability courses.
Education is provided by Novus and includes:. Find out about advice and helplines for family and friends. The visitors centre at Durham is run by Nepacs who can offer help and support. Contact Nepacs on: Find out about call charges. If you have a problem contact Durham. If you cannot resolve the problem directly, you can make a complaint to HM Prison and Probation Service. HM Prison and Probation Service publishes action plans for Durham in response to independent inspections. Telephone 24 hours : Fax: Find out about call charges.
If you have concerns about the safety or wellbeing of a man in Durham, call the safer custody hotline. Telephone: ask to be put through to safer custody Find out about call charges. For less urgent queries, safercustodydurham justice. This mailbox is monitored Monday to Friday, 8am to 4pm. Prison moved into National Stage 3 framework and is now preparing to open visits for family, friends and ificant others.
We will update this with specific visiting information as soon as possible. Updated visiting information in line with new local restriction tiers. Updated visiting information in line with new national restrictions in England. Updated visiting information in line with coronavirus restrictions.
Updated information to include confirmation of secure video calls being available at this prison. Book your coronavirus vaccination and booster dose on the NHS website. To help us improve GOV. It will take only 2 minutes to fill in. Cookies on GOV. UK We use some essential cookies to make this website work. Accept additional cookies Reject additional cookies View cookies. Hide this message. Home Crime, justice and law Prisons and probation. Guidance Durham Prison. Print this. Explore the topic Prisons and probation. Is this useful? Maybe Yes this is useful No this is not useful.
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